IT Tribe Lead

Vast dienstverband

Functie omschrijving IT Tribe Lead

The IT Tribe lead is the servant leader of the tribe. Each tribe consists of several Squads that deliver software changes for a specific product line. The IT Tribe Lead is hierarchically responsible for the IT people in the Tribe and is accountable for the smooth delivery of working products by the Tribe. The IT Tribe Lead focusses on continuously improving the agility and overall delivery performance of the tribe and closely liaises with the Business Tribelead on the tactical & strategical vision for the tribe as well as the mid & long-term tribe priorities.

Key Responsibilities: 

  • Continuously find ways to improve the delivery performance of the Tribe, the maintainability of the software, the collaboration with the tribe stakeholders; 
  • Be a servant leader to the people in the tribe by enabling them to be successful; 
  • Be an ambassador and coach to continuously improve the Agile practices used by the tribe; 
  • Together with the Continuous Delivery Lead, drive a culture of efficient delivery within and outside the Tribe; 
  • Provide a central node of communication for business, IT and improvement initiatives delivery status towards the key stakeholders; 
  • People Management (HR) responsibility (30+ FTE) both internal as well as the external people in the Tribe (including subcontractors, offshore & near shore);
  • Recruitment of talent and building high performance teams; 
  • Accountable for the budget definition and budget consumption of the Tribe; 
  • Accountable to define the IT strategy & roadmap for the tribe together with the Tribe Architect;
  • Create and follow up on detailed execution plans where required and oversee the implementation of the product if needed; 
  • Work closely with the other IT & Business Tribe Leads and with other counterparts to drive delivery alignment and collaboration; 
  • Be accountable for providing transparency on delivery and stimulate teamwork and team commitment; 
  • Resolve (tactical) impediments that Tribe encounters and can’t be solved by the Continuous Delivery Lead; 
  • Implement and optimize the internal delivery methodology, define and refine implementation metrics and expose tribe results; 
  • Maintain a culture of commitment, engagement and partnership between your tribe and all parts of the organization; 
  • Take the lead in organizational transformations (e.g. Agile Spotify Transformation, Dev/Ops).

Functie eisen IT Tribe Lead

  • At least a Bachelor degree, preferably in a technical subject;
  • Twelve or more years of hands on experience in taking a key role in an agile SDLC, for instance as Scrum Master, Senior Developer, Tech Lead, Team Lead, IT Manager, Product Manager or IT Project Manager;
  • Working in an international environment; 
  • Ten or more years of people management experience in software delivery; 
  • Demonstrated experience in complex IT organizations in senior roles which include budget management, re-structuring of activities & teams, executive level & quality of reporting; 
  • Experience in managing technical aspects of software delivery in at least three of the following areas: front end development, back end development, infrastructure, middleware, data warehousing; 
  • Experience in managing multiple multidiscipline software development squads (scrum teams); 
  • Good knowledge of financial and budgeting processes; 
  • Experience in defining & driving the IT strategy and transforming them roadmap delivery and key team objectives; 
  • Good knowledge of modern SDLC and CI/CD concepts; 
  • Experience in Telco, Financial or Payment industry;
  • Experience working with geographically dispersed teams, onshore, offshore and nearshore; 
  • Experience in implementation of continuous improvement methodology (Lean, Six Sigma); 
  • Ability to work across functional and business unit lines and develop and maintain a culture of partnership with the Group project and product delivery managers and between all parts of the organization.

Interpersonal Skills: 

  • Demonstrated relationship building, networking and collaboration, decisiveness in negotiation, very strong influencing and persuasion skills; 
  • Ability to build consensus in an environment of conflicting interests and ensure execution of agreed initiatives - always focused towards result; 
  • Strong ability to analyze complex situations and present solutions in a structured way at director and C-Level; 
  • Excellent planning & delivery skills 
  • Assertive and a driver of change and delivery; 
  • Strong operational orientation; 
  • Strong communication skills; 
  • Willingness to travel internationally on occasion; 
  • Ability to work cross-culturally and across regions; 
  • Lean/agile attitude and mindset.
  • English – excellent communication skills (both oral and written) – working language; 
  • IT Skills: expert in Microsoft Excel and Microsoft Powerpoint, Atlassian JIRA and Confluence; Intermediate knowledge of Java frameworks, ETL Software, PL/SQL programming and Reporting.


The Research & Development (R&D) department is structured in Tribes and Squads*, each Tribe is responsible for a specific part of our Product Portfolio or Technology Stack. They are organized in a biz-dev structure which means a tribe consists of people from both the IT and Product department working closely together to achieve the common tribe goals. They strive to enable the squads and tribes to be as autonomous as possible, both from a priority as well as a delivery perspective. The purpose of the Acquiring Tribe is to “Integrate new, maintain most relevant and sunset nonrelevant acquirer connections”. (*) The R&D department organizational setup is inspired by the Spotify Engineering Culture.

The objective of the department is to develop, manage and deliver the software product portfolio. R&D adds value by creating marketable products that help our customers to become more successful and by supporting internal business processes. Agility, professionalism, ambition, autonomy, flexibility and open communication are characteristics of the department. The team is highly international and the working language is English.




Sita Keilman
Nog niet geregistreerd? Schrijf nu in